Go contactless and win the trust of your guests in 2021

Welcome your guests back safely with the Contactless Solution from MyStay in partnership with Seeza, Tourism Growth Network

Digitize now, make your reception completely contactless, and win your guests’ trust in 2021. MyStay’s guest engagement tool lets you handle everything online & efficiently. Save precious time, increase your revenue and make your guests feel safe. Being on top and ahead means having a competitive advantage as more and more guests are asking for a contactless solutions and limited in person service. Join the age of contactless experience and never look back.

Forever Free Contactless Solution

FOREVER FREE

No setup fees
Fast onboarding (1 day)
You can start anytime
Upgrade your profile anytime or stay in a forever free version

CONTACTLESS SOLUTION

Pre-arrival messages (Text/Email templates)
Variable check-in
Guest property web to promote and upsell hotel services
Stay related information
Online map with navigation
Communication via FB or Whatsapp
Installation on your wifi success page
Basic branding templates
Variable check-out

Go live in 1 day

Fill in the form [1 min]
Demo call [30 min]
Await login details [within 24 hrs]
On-boarding call [30 min]
Setup your profile [30+ min]
Upload your first guests [5 min]

Are you interested? Schedule a call with our representative.

Book a call

Our happy customers

Jan Lauterkranz, General Manage, OREA Resort Horizont

“MyStay is a product that really helps! It is not only about online check-in, but also about offering other hotel services before the arrival and during the stay. Guests who fill out online registration cards via MyStay praise the speed of check-in at the reception. No unnecessary administration and receptionists can pay more attention to the guests.”

Alexander Herald, Project Manager, The Bricks Hotels

“As a new hotel, […] we wanted a core system that would allow us to connect innovative tools to impress and delight our guests throughout every interaction with our brand. After some research, it became clear that apaleo was the partner for the job.”

Ondrej Matiasek, Manager, Hotel Olsanka

“MyStay is a great help in communication between the hotel and its guests. It allows us not only to offer guests a modern interactive platform but also a tool through which we can present various hotel services and therefore increase our revenue.”

Denis Mair, COO, MA Micro-Apartment Hotels

“apaleo’s system is ideal because it can be adapted to the new demands of guests in a very short time. Not only is apaleo incredibly flexible, but the entire system is also so easy to use that staff can be trained and working with the system immediately.”

Lubomir Zidzik, Marketing Manager, Hotel Crocus

“We like the most the presentation of hotel services. Guests know what we offer and don´t ask for everthing on reception.”

Hannibal DuMont Schütte, STAYERY

“apaleo is also the only provider that doesn’t charge exorbitant setup and integration fees, saving us on costs which we can pass back to our guests vis-à-vis highly competitive room prices.”

Contactless Communication

Create and automatically send to your guests messages with information about the stay, your internal processes and the hygienic measures, and your services before arrival, during stay and after departure.

Contactless Check-in

Obtain a digitally processed and signed PDF registration form that meets all legal requirements before arrival of your guests. Verify the identity of your guest online without any physical contact, or having guests at the reception. Before arrival the guest receives an email with a link to the registration form, which will be digitally filled and personally signed by the guest. All completed forms can be stored in digital form or print.

If the payment is not done online, the guest will only make payment at reception. Hotel keys can be left in locked boxes and the PIN can be sent to the guest in advance via MyStay.

Contactless Information

Answer all common guests questions about Wifi information, payment options, arrival and departure times, breakfast, restaurant opening hours or COVID-19 related policy. Put together the most frequently asked questions, so the guest doesn’t have to go to the reception. The content is fully editable.

Instead of paper maps use the online map with editable pins. It allows the guest to track information by themselves and you will not need to print any paper instructions.

Contactless Upsell

Even with a smaller number of guests you can still MAXIMIZE our revenue from each of them.

Offer and directly sell:

transfer
room upgrade
parking spots
breakfast and other room service
outdoor activity
bike rental
late check-out

Guests can find a service according to their preferences, including the price and necessary information. They order or request the booking of the service via your guest web. Then you will receive a notification, so you can manage the order.

Contactless Check-out

Get information from your guest about minibar consumption, payment method, and invoice details. Let them review, accept or divide the bill. After check-out, instead of paper invoices, you can automatically send an invoice by email according to the guest’s preferences.

All of this is happening online! Guests can access it from the comfort of their hotel room and without waiting at the reception.

What you can get with the full package:

SMS & Email templates
Check-in registration
Online payment
E-keys
Up-selling hotel services
Guest preferences
Check-out
Light Check-in/out kiosk

Are you interested? Schedule a call with our representative.

Book a call