![](https://www.gomystay.com/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-18.14.35-1024x444.png)
Pre-arrival
After the reservation
Pre-arrival communication
Engage your guests with a welcome Text message and Email with offers they can use before they arrive.
![](https://www.mystay.cz/wp-content/uploads/2020/10/fit430x350-e1602670058245.jpg)
Guest web
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-11.18.16-945x1024.png)
Guest Directory
Answer all your guests’ questions before they even ask by digitalizing all FAQ questions
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-17.07.36.png)
Guest preferences
MyStay will ask your guests about their needs and expectation, so you can create an unforgettable personalized experience for them.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-15.33.53.png)
Personalized Smart catalogue
Let your guests find what they desire and order it by one click with the help of their mobile device.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-12.27.20.png)
Digital Check-in
Reduce lines and increase the efficiency of your staff by allowing your guests to fill everything online: comfortably and in advance.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-11.05.16.png)
Light Kiosk
Add an option for your guests to check in and pick up their keys using the Self check-in Kiosk allowing for a completely contactless and automated reception.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2021-09-30-v-13.33.28-e1653318817210-1024x841.png)
Contactless payment
Enable your guest to pay online, even before the check-in. Or any other time you’ll choose.
![](https://www.mystay.cz/wp-content/uploads/2022/05/03-e1653301548162-1024x925.png)
Key management solutions
No need to rush guests to the reception – enable them to open the room all by themselves.
![](https://www.mystay.cz/wp-content/uploads/2021/04/Snimek-obrazovky-2021-04-08-v-13.10.58-e1653313252981-1024x477.png)
In-stay
offers of activities and services
WiFi Landing Page
Show a selection of your best offers right after the guests connect to your WiFi.
![](https://www.mystay.cz/wp-content/uploads/2020/10/fit635x375.jpg)
Nearby points
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-15.44.25-1024x958.png)
QR code promotion
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-19.16.14-925x1024.png)
Automated messages
Connect with your guests automatically with text messages or emails, offering happy hours, spa, late checkout, or whatever you choose to.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Screen-Shot-2022-05-23-at-1.45.53-PM-928x1024.png)
Activities
Display activities and third party offers in a Smart Catalogue and boost your profit throughout the whole stay.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-11.38.22-1024x827.png)
Light Kiosk
Guest lost their card or it stopped working? No problem! They can issue a spare one using the Light Kiosk.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2021-10-18-v-10.46.19.png)
Hotel Service Orders
Provide services easily with customizable catalogue content.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-15.47.35-1024x845.png)
WhatsApp and Messenger
Answer your guests’ questions immediately by allowing them to chat with the reception.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-24-v-8.50.51.png)
In-room tablets
Provide a new level of comfort to hotel guests, while also strengthening in-stay upsell and increasing the revenue. With in-room tablets the whole Guest Directory including the smart Catalogue is available 24/7.
![](https://www.mystay.cz/wp-content/uploads/2022/05/ff951814-feb9-4051-b2da-cedadec983ca-scaled-e1653321106243-866x1024.jpeg)
Pre-departure
Make sure you keep up the good impression until the very end
Online Check-out
Let your guest check their final bill, pay it online, and even issue an invoice.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-23-v-11.07.53.png)
Light Kiosk
Add a Kiosk for a complete automated contactless check-out and key return.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2021-10-02-v-15.33.16-1024x831.png)
Goodbye message
Show some love to your guests even after their check out, with automated messages allowing you to send them a questionnaire, loyalty programe info, discount for their next booking or even just a simple thank you note.
![](https://www.mystay.cz/wp-content/uploads/2022/05/Snímek-obrazovky-2022-05-24-v-9.04.48-1024x998.png)